Frequently Asked Question

How do I turn on (or off) e-mail forwarding?
Last Updated 13 years ago

E-mail forwarding can be turned on/off under your e-mail settings. Follow these steps or see the attachment to turn e-mail forwarding on/off.

  1. Go to http://mail.rtrinc.org
  2. Sign-in using your username (@rtrinc.org is not part of your username) and password.
  3. Click on the "Gear" icon then click "Settings".
  4. Click on the "Forwarding and POP/IMAP"  label.
  5. To turn on e-mail forwarding click the "Add a forwarding address" button.
  6. Enter the e-mail address where you would like your e-mails forwarded to then click the "Next" button.
  7. Click the "Forward a copy of incoming mail to" bubble to enable the forwarding (click "Disable forwarding" to disable forwarding).
  8. Scroll down to the bottom of the window and click "Save Changes".
If you have any issues please open an IT Support ticket.

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